Venus Concept and its affiliated entities (listed in the "Venus Concept entities" section below) (together "Venus Concept", "we", "our", or "us") are committed to respecting your privacy.
More details are below under How we collect your personal data.
For the purposes of the General Data Protection Regulation (EU) 2016/679 (the "GDPR"), the controller for the personal data you provide or that we collect is Venus Concept (of Toronto, Canada).
You do not have to give us any personal data in order to use most of our Online Services, and in most instances you will provide us with your personal data voluntarily. However, there are circumstances in which we may not be able to assist you, or an organization with which you are associated, unless you provide us with your personal data. For example, your personal data may be required for us to deliver certain products, to carry out training related to those products, for security and other reasons to allow you to access one of our events or premises. In these cases, without the relevant personal data, we may be unable to assist you or your organization, and we would inform you or your organization that this is the case. We also may collect some personal data about you automatically – further details are below.
When you use our Online Services or when we interact with you, the personal data we collect may include:
For us to provide our products or services, we may collect:
For our recruitment:
Venus Concept’s Careers site allows you to submit your personal data and resume in order to apply for specific positions at Venus Concept and our affiliates which are advertised on the Venus Concept Careers site and on social media websites, and apply speculatively for positions with us. In addition to some or all of the personal data set out above, we may receive information concerning you from third parties (for example, references)
We may collect personal data about you in a number of circumstances, including:
We may use the personal data listed above if and to the extent necessary to achieve the following purposes:
Additionally, we may aggregate and anonymize personal data related our customers, including you if applicable, in order to help us determine the appropriate target audience for our marketing campaigns
We may process your personal data in connection with any of the purposes set out above on one or more of the following legal grounds:
We may contact you with information about goods and services similar to those which were the subject of a previous sale or negotiation of a sale to you. You may be contacted by us or by one of our selected partners.
You may opt out of receiving marketing communications at any time by contacting us via email at [email protected] or by using the unsubscribe link in any of our electronic communications.
We will continue to contact you for non-marketing related purposes where we need to issue a field corrective or safety notice, or to where we need to send certain information to you under a legal, regulatory, or ethical requirement.
We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies, and other third party services to collect information about your use of our Online Services over time so that they may play or display ads on our Online Services, on other websites, apps, or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar tracking technologies. We and our third party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.
We may also use certain forms of display advertising and other advanced features through Google Universal Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Doubleclick advertising cookie) or other third party cookies together to inform, optimize, and display ads based on your past visits to the Online Services.
You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.
We may share your personal data with the following categories of recipients:
Your personal data will be retained in accordance with our data retention policy, which categorizes all of the information held by Venus Concept, and specifies the appropriate retention period for each category of data. Those periods are determined by the purpose for which the information is collected and used, taking into account applicable data protection laws, legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, and Venus Concept’s business requirements.
The GDPR and other applicable data protection laws provide certain rights for individuals. Depending on where you reside, you may have the following rights:
If you are a resident of the state of California, under the California Civil Code, you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California. To do so, send a request for information indicating your preference as to how you would like us to respond to your request (i.e., email or postal mail). To request such information, either send an email to our designated Privacy Administrator or contact us via postal mail, proper postage pre-paid, at:
235 Yorkland Blvd., Suite 900, Toronto, Ontario, M2J 4Y8
Attn: Your California Privacy Rights
All requests sent via postal mail must be labelled "Your California Privacy Rights" on the envelope or post card and must be clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We will not accept requests via telephone or fax. We are not responsible for notices that are not labelled or sent properly, or do not have complete information.
Our products, services, and Online Services are not directed at persons under the age of 16 and we do not knowingly collect personal data from children under 16. If you become aware that your child has provided us with their personal data, without your consent, then please contact us using the details below so that we can use reasonable efforts to remove such information and terminate any account your child has created with us.
Last updated: October 1, 2019