Terms & Conditions

Updated: April 2017

This website is operated by Venus Concept. Venus Concept offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Accuracy, Completeness, Medical Advice and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. None of the content and information on this website is intended to deliver medical advice or to replace the advice of a medical practitioner. Venus Concept cannot answer unsolicited e-mails or questions received through other channels requesting personal medical advice. Visitors should always conduct their healthcare professional prior to making any decisions related to a health care problem you may experience now or in the future.

Links to Other Websites

You are free to establish a hypertext link to this Site so long as the link does not state or imply any endorsement or sponsorship of you, your company, or your site by Venus Concept. Without the prior written permission of Venus Concept, you may not frame or scrape any of the content on the site nor incorporate into another website or other service any intellectual property of Venus Concept.

Links to Venus Concept’s Websites

Venus Concept encourages other websites to link to this Site, provided that these links comply with the guidelines set forth herein. Links to this Site from other sites should be text-only and may not include Venus Concept’s logo or other intellectual property. We strictly prohibit any suggestions of Venus Concept endorsement or recommendation of a specific company, product or service.

Third-Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Social Media Commenting Guidelines

The purpose of these guidelines is to inform users of how Venus Concept will interact with the public via this website and other third-party social media tools. These tools allow for comments to be posted by the public, and we encourage discussion. While we can’t respond to all comments individually, we will attempt to provide additional information or links when possible. Venus Concept's goal in publishing these guidelines is to support fact-based, respectful community dialogue on its website and on third-party social media tools like Twitter, Facebook, Instagram, LinkedIn, Pinterest, Google+ and YouTube.

Venus Concept will moderate and review comments submitted to this website and other social media platforms it may use from time to time, and may participate or intervene, as appropriate. Venus Concept expects posted comments to be relevant to the section they are posted to and reserves the right to edit or remove comments including but not limited to:

    • Are contrary to the principles of the Canadian Charter of Rights and Freedoms;
    • Express racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages;
    • Put forward serious, unproven or inaccurate accusations against individuals or organizations;
    • Are aggressive, coarse, violent, obscene or pornographic in tone;
    • Are offensive to an individual or an organization, rude in tone or abusive;
    • Are not sent by the author, put forward for advertising purposes;
    • Offer unsolicited medical advice;
    • Are unintelligible or irrelevant messages;
    • Are repetitive or spamming of threads;
    • Do not, in the moderators’ opinion, add to the normal flow of the discussion.

In accordance with these rules, the moderators reserve the right to edit, refuse or remove comments. Moderating and posting of comments will generally occur during regular business hours (9 a.m. to 5 p.m. Eastern Standard Time), Monday through Friday. Comments submitted after hours or on weekends will be read and posted as early as possible.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions or treatments. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information on any related website is inaccurate at any time without prior notice.

Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of any related website, other websites, or the Internet. We reserve the right to terminate your use of any related website for violating any of the prohibited uses.

Limitation of Liability

In no case shall Venus Concept, our directors, officers, employees, affiliates, agents, contractors, freelancers, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Use and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of 255 Consumers Road, Suite 110, North York, ON, M2J 1R4, Canada.

Contact Information

Questions about the Terms of Use should be sent to Venus Concept at [email protected] or delivered via mail to: Venus Concept, 255 Consumers Road, Suite 110, North York, Ontario, M2J 1R4.